Updated on November, 2018
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This only applies unless otherwise stated during the subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider via your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. Processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
When you open a customer account, we collect your personal data to the extent specified therein. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your customer account will then be deleted.
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. Providing this data is required to conclude a contract. Failure to provide this data will result in no contract being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary to fulfill a contract with you.
Your data will be shared, for example, with your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. Data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the submitted data. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent.
Your information may be stored in our customer support system. We use a customer support system provided by Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, based on our legitimate interests (the efficient and rapid processing of user inquiries). For this purpose, we have concluded a contract with Freshworks Inc. containing so-called standard contractual clauses, in which Freshworks Inc. undertakes to process user data only in accordance with our instructions and to comply with EU data protection standards.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
We use your email address, regardless of contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be forwarded to an email marketing service provider as part of the contract processing. It will not be passed on to any other third parties.
Your information may be stored in our customer support system. We use a customer support system provided by Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, based on our legitimate interests (the efficient and rapid processing of user inquiries). For this purpose, we have concluded a contract with Freshworks Inc. containing so-called standard contractual clauses, in which Freshworks Inc. undertakes to process user data only in accordance with our instructions and to comply with EU data protection standards.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
We use your email address, which we received as part of the sale of a product or service, to electronically send you advertising for our own products or services similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is required for the conclusion of a contract. Failure to provide it will result in no contract being concluded.
Processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You can also use the link provided for this purpose in the promotional email. There are no costs for this other than the transmission costs according to the basic rates.
Your data will be forwarded to an email marketing service provider as part of the contract processing. It will not be passed on to any other third parties.
Your information may be stored in our customer support system. We use a customer support system provided by Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, based on our legitimate interests (the efficient and rapid processing of user inquiries). For this purpose, we have concluded a contract with Freshworks Inc. containing so-called standard contractual clauses, in which Freshworks Inc. undertakes to process user data only in accordance with our instructions and to comply with EU data protection standards.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
All PayPal transactions are subject to the PayPal Privacy Policy, which can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is visited again.
We use these cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after you change pages.
The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide whether to accept them individually, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, please note that in this case, you may not be able to use all the functions of this website to their full extent.
The following links will tell you how to manage (including deactivating) cookies in the most important browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
The data processing described below in this section, in particular the setting of cookies, is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest:
– on the needs-based and targeted design of the website, e.g. with analysis and statistics tools
– to target site visitors with interest-based advertising, e.g. through conversion tracking
You have the right to object at any time to the processing of personal data concerning you based on Article 6 (1) (f) GDPR, for reasons related to your particular situation.
We use the web analysis service Google Analytics from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website.
If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and compliance with applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the website operator to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies, which enable an analysis of your use of the website. The information generated by the cookies about your use of the website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google has certified itself under the US-EU data protection agreement “Privacy Shield” and is thus committed to complying with European data protection guidelines.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent Google Analytics from collecting and storing data across all devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt out on all systems and devices used for this to be effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set:
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/deor at https://www.google.de/intl/de/policies/
We use the online advertising program "Google Ads" on our website, including conversion tracking (visit action analysis). Google Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and compliance with applicable data protection laws.
When you click on an ad served by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period, contain no personal data, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of Google Ads customers.
The information collected through the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to the USA. Google is certified under the US-EU Privacy Shield agreement and is therefore committed to complying with European data protection guidelines.
You can disable personalized advertising in your Google advertising settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de .
Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page athttps://www.networkadvertising.org/choices/ https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.
They will then not be included in the conversion tracking statistics.
Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/
We use the function for embedding Google Maps from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website.
If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and compliance with applicable data protection laws.
This feature enables the visual display of geographical information and interactive maps. Google also collects, processes, and uses data from visitors to the website when they visit pages that incorporate Google Maps.
Your data may also be transferred to the USA. Google is certified under the US-EU Privacy Shield agreement and is therefore committed to complying with European data protection guidelines.
The processing is carried out on the basis of Art. 6 (1) (f) GDPR out of the legitimate interest in the needs-based and targeted design of our website.
For more information about Google's collection and use of data, please see Google's privacy policy at https://www.google.com/privacypolicy.htmlThere, you can also change your settings in the Privacy Center so that you can manage and protect the data processed by Google.
We use the podcast hosting service Podigee, provided by Podigee UG, Am Walde 2, 56249 Herschbach, Germany. The podcasts are loaded from Podigee or transmitted via Podigee.
The use is based on our legitimate interests, i.e. interest in the secure and efficient provision, analysis and optimization of our podcast offering in accordance with Art. 6 (1) (f) GDPR.
Podigee processes IP addresses and device information to enable podcast downloads/playbacks and to determine statistical data, such as access rates. This data is anonymized or pseudonymized before being stored in Podigee's database, unless it is required to provide the podcasts.
Further information and options for objection can be found in Podigee's privacy policy: https://www.podigee.com/de/about/privacy/
We maintain online presences within social networks and platforms to communicate with customers, prospects, and users active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within the social networks and platforms, e.g. by writing posts on our online presence or sending us messages.
We use the helpdesk platform of the provider Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, to offer customer support and information as well as troubleshooting for our products. This use is based on Art. 6 (1) lit. f GDPR and is based on our legitimate interest in tailoring our support offering to meet your needs and target your needs. We have concluded a contract with Freshworks Inc. containing so-called standard contractual clauses, in which Freshworks Inc. undertakes to process user data only in accordance with our instructions and to comply with EU data protection standards. When you access the platform, the operator's terms and conditions and data processing guidelines apply https://www.freshworks.com/privacy/
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after the expiry of the period unless you have consented to further processing and use.
If the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 of the GDPR:
Right to information
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) (f) GDPR and to processing for the purposes of direct marketing.
Please contact us if you wish. You can find our contact details in our legal notice.
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is unlawful.
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation.
Once you have objected, the processing of the data in question will be stopped unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you object, we will stop processing the data in question for direct marketing purposes.